Selina Rokowati – Suva
Selina is the Senior Records Clerk at Suva City Council. She feels as if I was born in council is keen to continue moving up the ladder.
‘Women should have a positive attitude because if you do, you can move mountains. Pursue your goals and don’t let age be a factor.’
I have completed a tertiary- secretarial course (shorthand), industrial attachment and supervision course on computer, management at the Training and Productivity Authority Fiji and University of the South Pacific.
As a Senior Records Clerk my current work involves being responsible for the entire record keeping of council including administration, correspondence-internal/external, legal documents, council minutes and reports, media releases, records on by-laws, legal documents pertaining to tenancies and staff bonds.
Joining local government
I wasn’t particularly inspired, just encouraged by ministry of youth to try working as an attaché, I applied and have been here since. I have worked in various departments of council and am now the most senior person in record keeping.
The greatest is job satisfaction have come to learn and appreciate customer concerns. It has given me a lot of confidence to perform within a certain time. I am also very happy with my working conditions.
I am a workaholic, so I don’t keep track of time, I simply enjoy my work. I keep a healthy balance between work and home responsibilities. My weekends are entirely for my family. I have a good support system at home.
The biggest challenge is being able to meet deadlines. The registry is the heartbeat of the organization because it depends on records and how efficiently we can provide information to the internal customers who can then provide customers information.
Being able to deliver to my superior’s, information on time and be able to research and work under pressure. I am satisfied that I have done an honest days work. Also understanding human nature and behavior and trying to instill a positive attitude and motivate fellow workmates to achieve goals.
I would conduct quarterly workshops to raise awareness of what services are offered by council and how to handle grievances. In particular, communities need to understand what rates used for, what laws or by-laws are in place and what good governance is. I would explain to ratepayers what rights and responsibilities both council and ratepayers have towards each other, that it’s a partnership.
Words of Advice
Women should have a positive attitude because if you do, you can move mountains. Pursue your goals and don’t let age be a factor. Within council, they should progress towards management and within the community.